Privacy Policy for ProTactiX
Welcome to ProTactiX, operated by sBiz Web Solutions, LLC. We are committed to protecting the privacy and security of our website visitors and clients. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to protect your personal information. By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, request a consultation, place an order, fill out a form, initiate a chat, call us, or in connection with other activities, services, features, or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain site-related activities.
2. How We Use Collected Information
sBiz Web Solutions, LLC (DBA ProTactiX) may collect and use users' personal information for the following purposes:
- To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site. We use third-party analytics tools to track and analyze website usage to improve user experience. These tools may collect information such as your IP address, browser type, and pages visited.
- To Process Requests and Payments: We may use the information users provide when requesting a consultation or placing an order only to fulfill that request. We do not share this information with outside parties except to the extent necessary to provide the service. We do not retain personal data beyond what is necessary to fulfill direct service requests, except where required by law.
- To Send Periodic Emails: We may use the email address to send users information and updates pertaining to their inquiry or order. It may also be used to respond to their inquiries, questions, and/or other requests. Users may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email or by contacting us at agency@protactix.net.
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
4. Mobile Messaging Privacy
By opting in to receive SMS messages, you consent to receive messages related to your inquiry, appointment scheduling and reminders, service updates, and account communications from ProTactiX. Message and data rates may apply. Message frequency may vary.
Mobile opt-in data and SMS consent are not sold, rented, or shared with any third parties, except with the SMS service providers necessary to deliver the messages you have requested.
You can opt out at any time by replying "STOP" to any message. Reply "HELP" or contact us at agency@protactix.net for support.
5. Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and service providers for the purposes outlined above.
6. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at agency@protactix.net.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate this website, remember your preferences, and understand how visitors use the site. Cookies are small text files stored on your device when you visit.
We use necessary cookies to enable core site functionality, functionality cookies to remember your preferences, analytical cookies to collect aggregated statistics about how the site is used, and social media cookies that allow third-party platforms to recognize visitors for event tracking and remarketing. Analytical and social media cookies do not collect personally identifiable information such as names or email addresses.
You can delete existing cookies and refuse new ones through your browser settings, though refusing cookies may limit some site functionality. For further detail, see the Cookie Policy in our Terms & Conditions.
8. Changes to This Privacy Policy
sBiz Web Solutions, LLC (DBA ProTactiX) has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at agency@protactix.net.